What communication technique is exemplified when a nurse states, "you look angry" during a therapy session?

The communication technique exemplified by the nurse stating, "you look angry" is making observations. This technique involves the nurse noting and verbalizing a specific behavior or emotional expression witnessed in the patient. By recognizing the patient's nonverbal cues, such as facial expressions or body language, the nurse facilitates an opportunity for the patient to explore and articulate their feelings further.

This approach helps to create an open dialogue where the patient can feel seen and validated, encouraging them to discuss their feelings more in-depth. Observational comments do not make assumptions about a person's feelings but instead rely on neutral, objective observations, thereby fostering a respectful and supportive therapeutic environment. Through this, the nurse enhances communication and promotes patient engagement in the therapy process.