When a team member makes a personal remark about a client during shift change, what should the assigned nurse do?

The assigned nurse should ask the team member for the relevance of the comment because this approach encourages professional discourse and promotes clarity in communication regarding client care. By seeking to understand why the personal remark was made, the nurse opens a dialogue that can address any concerns about the appropriateness of the comment and the impact it may have on the team's perception of the client and their treatment.

This response fosters an environment of accountability and professionalism within the team. It also underscores the importance of focusing on objective, relevant information in discussions about clients. Making personal remarks can lead to bias or emotional responses that may negatively affect the care provided to clients. Therefore, engaging the team member in a conversation about the relevance of their comment helps ensure that everyone remains committed to ethical standards and the best interests of the client.

This communication can also serve as an opportunity to set clear expectations for future interactions among team members around the client's care, reinforcing a culture of respect and professionalism.